How to Hire Restaurant Staff in Dubai from Overseas: The Complete Visa Guide
Step-by-step guide to hiring chefs, servers, and managers for a Dubai restaurant from overseas — employment visa process, costs (AED 3K–5K per person), documents needed, recruitment agencies, and quota rules.
Dubai's restaurant industry runs almost entirely on expatriate labour. Walk into any kitchen in the city and the team is typically from India, Pakistan, Philippines, Sri Lanka, or Nepal — skilled workers attracted by Dubai salaries, tax-free income, and career opportunities unavailable at home.
Hiring from overseas is standard practice, well-understood by the government, and supported by an established infrastructure of agencies and PRO services. The process is predictable if you know the sequence.
Overview of the Process
Every overseas hire follows this sequence:
- Obtain a work permit from MoHRE before the employee travels
- Issue an entry permit (employment visa) allowing the employee to enter the UAE
- Employee arrives and undergoes medical fitness test
- Emirates ID application
- Residency visa stamping in passport
- Labour card issuance
- Employee starts work
Total timeline: 4–8 weeks from initiating to employee starting.
What You Need Before You Can Sponsor Staff
Business requirements:
- Valid DED trade licence (or free zone equivalent)
- Valid food establishment permit (Municipality)
- Active tenancy contract (Ejari)
- Emiratisation compliance (MoHRE registration)
- Available visa quota slots
Important: New businesses are granted an initial visa quota based on business type and size. Apply for your MoHRE establishment card as soon as your trade licence is issued — do not wait until you are ready to hire.
Step-by-Step Hiring Process
Step 1: Register Your Establishment with MoHRE
Portal: mohre.gov.ae
Register as an employer. You receive an establishment number and initial visa quota. Cost: AED 300–500 for registration.
Step 2: Recruit Your Candidate
Options:
Direct recruitment:
- Job portals: Bayt.com, GulfTalent, LinkedIn (UAE and source country versions)
- Social media: Chef-specific Facebook groups for Filipino, Indian, Pakistani F&B communities
- Dubai restaurant community connections
Through a recruitment agency:
- Dubai-based agencies: Hays UAE, Tasc Outsourcing, Gulf Talent, specialist F&B agencies
- Source-country agencies (India, Philippines): regulated by their labour ministries
- Agency fees: AED 2,000–8,000 per successful placement (paid by employer)
What to verify before proceeding:
- Candidate's passport validity (minimum 6 months remaining)
- Skills assessment or certificate if required for the role
- No criminal record in home country (may need police clearance certificate)
Step 3: Apply for Work Permit (MoHRE)
Submit online at mohre.gov.ae:
- Employer establishment details
- Employee passport copy and photo
- Employment contract (MoHRE-approved format — in both English and Arabic)
- Job title and category classification
Cost: AED 500–800
Timeline: 3–10 business days
Employment contract: Must follow MoHRE's standard template. Key terms: job title, salary (AED), working hours, annual leave, accommodation provision (if applicable), and termination notice period.
Step 4: Issue Entry Permit
Once the work permit is approved, issue an entry permit allowing the employee to travel to the UAE.
Cost: AED 200–400
Valid for: 60 days (employee must arrive and begin residency process within this window)
Step 5: Employee Arrives — Medical Fitness Test
All UAE visa applicants must pass a medical fitness test at an approved UAE medical centre.
Tests include: Chest X-ray (TB screening), blood test (HIV, Hepatitis B and C)
Cost: AED 250–350
Timeline: Same day results in most Dubai centres
If the candidate fails the medical test (rare but possible), they cannot receive UAE residency and must return home.
Step 6: Emirates ID Application
Authority: ICA (Federal Authority for Identity and Citizenship)
Portal: smartservices.ica.gov.ae
Cost: AED 300–400
Timeline: 3–7 business days
Step 7: Residency Visa Stamping
Final residency stamp in the employee's passport.
Cost: AED 1,000–1,500
Timeline: 3–7 business days
Step 8: Labour Card
Authority: MoHRE
Cost: AED 200–300
Required for: Filing any labour complaints, accessing UAE employment rights protections
Full Cost Per Hire Summary
| Item | Cost (AED) |
|---|---|
| Work permit | 500–800 |
| Entry visa | 200–400 |
| Medical fitness test | 250–350 |
| Emirates ID | 300–400 |
| Residency stamping | 1,000–1,500 |
| Labour card | 200–300 |
| Health insurance (mandatory) | 600–1,500/year |
| Total per employee (excluding insurance) | 2,450–3,750 |
| With agency fee (if used) | 4,450–11,750 |
Quota System
UAE businesses operate under a visa quota — a limit on how many employees you can sponsor simultaneously. Quota allocation is based on:
- Business type and size
- Floor area (for restaurants — sqm of premises)
- Emiratisation compliance status
- Existing visa utilisation
Typical starting quota for a new restaurant: 5–15 slots
To increase quota: Apply to MoHRE with supporting documentation (higher revenue, larger premises, expansion plan). Approval takes 2–4 weeks.
Emiratisation note: UAE nationals (Emiratis) must be hired for a percentage of roles in larger businesses. Most small restaurants are below the threshold that triggers mandatory Emiratisation, but verify with a PRO.
Using a PRO Service
A PRO (Public Relations Officer) service handles all government interactions on your behalf — submitting applications, tracking approvals, collecting documents. Cost: AED 500–1,500 per hire (on top of government fees).
For first-time employers or restaurants hiring multiple staff simultaneously, a PRO service saves significant time and reduces errors that cause delays. Most business setup consultancies in Dubai offer PRO services.
Common Mistakes
| Mistake | Consequence | Prevention |
|---|---|---|
| Not registering with MoHRE before hiring | Cannot issue work permits | Register with MoHRE as first step after DED licence |
| Employment contract not MoHRE-compliant | Contract unenforceable | Use MoHRE contract template |
| Forgetting to track visa expiry dates | Employee overstays — fines and deportation risk | Set calendar reminders 90 days before expiry |
| Not budgeting for health insurance | Mandatory — you must provide it | Include AED 600–1,500/year per employee in cost planning |
| Candidate fails medical after travel | Wasted flight costs, recruitment delay | Consider pre-departure medical check in home country |